SABS: Internships 2017 / 2018 in Pretoria

South African Bureau of Standards (SABS) is looking to hire 2 Credit Controller Interns for the academic year 2017 in Pretoria. The purpose of the roles is to develop graduates on how to ensure the optimization of a corporate collections ledger, and to provide excellent customer service to the corporate customers of the SABS.

Internship Application deadline is 30 November 2016

Internship Provider: South African Bureau of Standards (SABS)

Internship Location: Pretoria, Gauteng

Requirements

  • B. Degree or National Diploma in Accounting or Finance
  • Excellent English writing skills
  • Computer literacy (MS office suite)
Responsibilities
1. Conduct monthly collections pertaining to a personal customer portfolio

  • Ensure collections of outstanding debt from the SABS customer base pertaining to a ledger of R10m+ consisting of a maximum of 1100 customers.
  • Ensure customers consistently contacted via written and verbal communication by achieving a minimum of an average of 25-35 accounts dealt with per day (i.e. ensuring high levels of ledger coverage)
  • Ensure all pre-legal accounts have been contacted consistently
  • Ensure workload is prioritized in such a manner that the probability of meeting personal departmental collections targets is maximized. 

2. Data administration 

  • Contribute to the compilation of monthly reports by providing information on account status.
  • Must have excellent personal data administration skills as all correspondence to and from customers’ needs to be archived for possible later retrieval. 

3. Deliver excellent internal / external customer service 

  • Ensure that all customers billing queries, disputes, complaints are resolved as a matter of priority.
  • Ensure all customers receive excellent customer’s service by ensuring any requests received by them for payment documentation such as invoices and statements are prioritized.
  • Ensure excellent internal customer service by ensuring all requests from business units for information are dealt with on a timely basis. Optimize performance within the team
  • Participate in the team as a productive team member by ensuring personal collections targets are met.
  • Ensure excellent teamwork by contributing to others workload in their absence by displaying a high

How to apply

Applications/ CVs must be sent to [email protected].

For enquiries please contact Yoliswa on (012) 428-6625 

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