Clover invites South African unemployed youth to apply for the Learner: CSC (Customer Service Centre) Learnership Programme 2026.
Learnership Application Closing Date: 30 January 2026
Learnership Location: Roodepoort, Gauteng, South Africa
Clover is calling new talent to be part of its Customer Service Centre (CSC) Learnership Programme 2026. This opportunity is ideal for young, unemployed matriculants who want to build a career in customer service and call centre operations while earning a recognised qualification.
The learnership will be hosted at Clover’s Call Centre offices in Constantia Park, Roodepoort, where successful applicants will receive structured workplace training and classroom learning. On completion, learners will obtain an NQF qualification and hands-on experience in a world-class call centre environment.
Quick Overview
- Programme Name: Learner: CSC (Customer Service Centre) Learnership
- Company: Clover
- Reference Number: CLO260120-2
- Job Type: Learnership
- Department: Customer Service Centre
- Number of Positions: 15
- Location: Roodepoort, Gauteng
- Required Education Level: Grade 12 / National Certificate (NQF 4)
- Closing Date: 30 January 2026
Applicants from the West Rand surrounding areas will have an advantage.
Persons with disabilities are strongly encouraged to apply.
About the Customer Service Centre Learnership
The Clover CSC Learnership is designed to equip young people with:
- Practical customer service and call centre skills
- Workplace exposure in a corporate environment
- A nationally recognised NQF qualification
- Real experience handling customers, orders, and queries
This learnership is an excellent entry point into careers in customer service, sales support, call centres, and administration.
Minimum Requirements (Who Can Apply?)
To be considered, applicants must meet all of the following requirements:
- Grade 12 / Matric or equivalent NQF Level 4
- Matric completed within the past 5 years (2021–2025)
- Minimum 55% average in English and Maths or Maths Literacy
- Advanced computer literacy
- Must be currently unemployed
- Must not have participated in a learnership before
Key Competencies Required
Clover is looking for candidates who demonstrate:
- Proactive and action-orientated behaviour
- Honesty, consistency, and high personal standards
- Strong interpersonal and communication skills
- Customer-orientated mindset
- Commitment and motivation
- Ability to collaborate and work in a team
- Numerical reasoning and accuracy
Duties and Responsibilities
Customer Service Delivery
- Handle all inbound and outbound customer interactions
- Resolve customer queries and complaints through relevant stakeholders
- Capture and confirm customer orders
Order Management
- Capture orders accurately and on time according to daily call lists
- Inform customers of accounts on hold
- Confirm orders according to standard operating procedures
- Communicate order-related issues to relevant stakeholders
Sales Support
- Sell Clover and Principal products according to customer ranging
- Offer new or additional products, including features and promotions
Teamwork and Collaboration
- Support team members to achieve shared goals
- Participate in team meetings
- Share responsibility for results
- Assist with visual management of information
How to Apply
Applications must be submitted online.
👉 Click here to apply for the Clover Learner: CSC Learnership Programme 2026:
https://clover.graduate.erecruit.co/candidateapp/Jobs/View/CLO260120-2
Important tips before applying:
- Use the correct reference number: CLO260120-2
- Ensure your CV is clear, updated, and accurate
- Apply before the closing date to avoid disappointment
Employment Equity Statement
Clover is committed to Employment Equity.
Persons with disabilities and candidates from designated groups are encouraged to apply.
Why You Should Apply
This learnership offers:
- A recognised NQF qualification
- Real-world call centre experience
- Exposure to a leading South African FMCG company
- Improved employability after completion
- A strong foundation for careers in customer service and sales
Closing Date Reminder
CLOSING DATE: 30 JANUARY 2026
Late applications will not be considered.