Takealot invites suitably qualified applicants to apply for its 18-month Internship Programme opportunities in Human Resources and Customer Service & Customer Insights.
Internship Application Closing Date: Not specified in the supplied information
Internship Locations: Johannesburg and Cape Town, South Africa
Takealot Internship Programme 2026/2027
Takealot is offering internship opportunities designed to provide practical workplace experience, technical development and soft-skills training within a fast-paced e-commerce environment.
The supplied information lists two opportunities:
- HR Intern – Johannesburg.
- Customer Service & Customer Insights Intern – Cape Town.
Both opportunities are offered on:
18-month contracts
Internship Programme Overview
Organisation: Takealot
Programme: Internship Programme 2026/2027
Duration: 18 months
Locations: Johannesburg and Cape Town
Fields: Human Resources, Business Management, Marketing and related areas
Closing Date: Not specified
Application Method: Online
HR Intern – Johannesburg
Position: HR Intern
Location: Johannesburg Distribution Centre
Contract: 18 months
Applicants must have:
N6 in Human Resources
HR Intern Skills and Requirements
Applicants should have:
- Microsoft Office skills, including Excel, Word and Outlook.
- Strong data capturing skills.
- Administration skills.
- High level of accuracy.
- Strong attention to detail.
- Knowledge of South African labour legislation.
- Knowledge of the BCEA.
- Knowledge of the LRA.
- Knowledge of the EEA.
- Understanding of recruitment.
- Understanding of training.
- Understanding of employee benefits.
- Understanding of labour relations.
- Numerical and analytical skills.
- Organisational skills.
- Time-management ability.
- Ability to handle confidential information.
HR Intern Responsibilities
The successful intern will assist with:
- Filing.
- Scanning documents.
- General HR administration.
- Preparing HR documents.
- Labour broker change forms.
- Managing onboarding processes.
- Supporting employees with HR queries.
- HR systems administration.
- Axio.
- Intranet.
- The Hub.
- Greenhouse.
- Payroll administration.
- UI-19 documents.
- Confirmation of employment letters.
- IRP5-related administration.
- New-starter communication.
- Assisting with CCMA cases.
- Supporting HR projects.
How to Apply for Takealot HR Internship 2026/2027
Applications must be submitted online.
Click here to apply for Takealot HR Internship 2026/2027
Customer Service & Customer Insights Intern – Cape Town
Position: Customer Service & Customer Insights Intern
Location: Cape Town Distribution Centre
Contract: 18 months
Applicants must have:
N6 Certificate in Business Management, Marketing or a related field
Customer Service Internship Skills
Applicants should have:
- Computer literacy.
- Strong attention to detail.
- Strong written communication skills.
- Strong verbal communication skills.
- Time-management skills.
- Ability to manage multiple projects simultaneously.
- Microsoft Word.
- Microsoft Excel.
- Microsoft PowerPoint.
- Data interpretation skills.
- Presentation skills.
- Basic understanding of HR principles and practices.
- Strong organisational ability.
- Administrative skills.
Customer Service Internship Responsibilities
The successful intern will assist with:
- Analysing customer service data.
- Reviewing customer feedback.
- Identifying customer service trends.
- Identifying challenges and improvement opportunities.
- Supporting the creation and review of standard operating procedures.
- Optimising process flows.
- Supporting continuous improvement projects.
- Enhancing efficiency.
- Supporting customer satisfaction initiatives.
- Reporting on key metrics.
- Reporting on performance indicators.
- Working with Customer Experience teams.
- Working with Operations teams.
- Working with Data teams.
- Supporting implementation of improvements.
- Participating in projects aimed at improving customer service processes and system usage.
How to Apply for Takealot Customer Service & Customer Insights Internship 2026/2027
Applications must be submitted online.
Click here to apply for Takealot Customer Service & Customer Insights Internship 2026/2027
What Interns Can Expect
Takealot states that its internship programme is designed to help participants build both technical and soft skills.
Interns may gain:
- Practical e-commerce experience.
- Technical training.
- Soft-skills development.
- Exposure to experienced professionals.
- Mentorship.
- Online learning opportunities.
- Experience in a large-scale and fast-paced business environment.
Workplace Benefits Mentioned
Takealot also highlights benefits and workplace support such as:
- Market-related remuneration.
- Mentorship programmes.
- Online learning through platforms such as MyAcademy, Udacity and Coursera.
- Employee social activities.
- Confidential counselling.
- Legal support.
- Financial guidance.
- Free parking.
Employment Equity
Takealot is an equal opportunity employer.
The advert states that preference will be given to:
- Applicants from previously disadvantaged groups.
- People with disabilities.
Internship Application Closing Date
The closing date is:
Not specified in the supplied information
Applicants should check the live Takealot careers pages and submit their applications while the opportunities remain available.
Important Application Notes
- Both internships run for 18 months.
- The HR Internship is based in Johannesburg.
- The Customer Service & Customer Insights Internship is based in Cape Town.
- The HR Internship requires N6 in Human Resources.
- The Customer Service internship requires N6 in Business Management, Marketing or a related field.
- The supplied information does not specify an exact closing date.
- Applications must be submitted online using the relevant vacancy link.