Depart of labour careers

Department of Labour Hiring 45 Client Service Officers (Grade 12 Only)

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The Department of Employment and Labour has announced 45 new government vacancies for the position of Client Service Officer: Assessor (POST 05/24) across multiple Labour Centres in the Eastern Cape.

This is a major opportunity for Grade 12 holders looking to enter the public service — and no experience is required.

The Department aims to promote equity (race, gender and disability) in line with its Employment Equity Plan.

Position Details

Post: Client Service Officer: Assessor (X45 Posts)
Post Number: 05/24
Salary: R269 499 per annum
Province: Eastern Cape
Closing Date:

  • 27 February 2026 at 16:00 (walk-in applications)
  • 27 February 2026 at 23:59 (online applications)

Where the Posts Are Located

These positions are available across various Labour Centres and Satellite Offices in the Eastern Cape, including:

  • Butterworth (Centane, Idutywa, Nqamakwe, Tsomo, Willowvale)
  • Cradock (including Somerset East)
  • East London (including EL IDZ)
  • eMaxesibeni (Matatiele, Mount Frere, Ntabankulu)
  • Fort Beaufort (Adelaide)
  • Graaf-Reinet (Middelburg, Willowmore)
  • Kariega (Joubertina, Louterwater, Misgund, Hankey, Patensie, Jeffreys Bay, Humansdorp)
  • Komani (Cala, Cofimvaba, Lady Frere, Whittlesea)
  • Lusikisiki (Bizana, Flagstaff, Port St Johns)
  • Makhanda (Port Alfred)
  • Maletswai (Sterkspruit)
  • Mdantsane (Berlin)
  • Mthatha (Mqanduli, Libode, Nqeleni)
  • Nqanqarhu (Elliot, Mount Fletcher, Ugie)
  • Qonce (Sutterheim, Peddie)

Each location has a specific reference number — ensure you use the correct one when applying.

Minimum Requirements

  • Grade 12 / Senior Certificate
  • No experience required

Knowledge Required

Applicants should have knowledge of:

  • Unemployment Insurance Act and Regulations
  • Unemployment Insurance Contributions Act
  • Public Finance Management Act (PFMA)
  • Protection of Personal Information Act (POPIA)
  • UIF policies and procedures
  • Treasury Regulations
  • Batho Pele Principles

Required Skills

  • Interpersonal skills
  • Telephone etiquette
  • Interviewing skills
  • Computer literacy
  • Written and verbal communication
  • Listening skills
  • Conflict management
  • Time management
  • Analytical ability
  • Customer service skills

Key Duties

Successful candidates will:

  • Provide screening services
  • Process UIF benefit applications
  • Register payment continuation forms
  • Provide general administrative support

Important Application Instructions

All online applications must include:

  • Fully completed and signed Z83 Application Form
  • Updated CV

⚠️ Your CV must be combined into ONE single PDF document.

⚠️ Indicate the correct job title AND reference number in the subject line of your email.

Incomplete or incorrectly submitted applications will not be considered.

How to Apply

Applications can be submitted by post, hand delivery, or email to the relevant Labour Centre.

Example Application Email Format:

Subject Line: Client Service Officer: Assessor – Ref HR4/4/10/01

Send to the relevant Labour Centre email provided in the advert.

Some of the official emails include:

Make sure you send your application to the correct centre.

Enquiries

Applicants may contact the following officials for enquiries:

  • Ms N Getyeza – (047) 491 0656
  • Ms L Nongena – (039) 254 7201
  • Mr T Mgudane – (046) 645 7700
  • Ms N Mkonto – (048) 881 3010
  • Mr S Mshumpela – (049) 892 2142
  • Mr M Njamela – (043) 702 7500
  • Ms W Koba – (041) 995 7047
  • Mr L Mduduma – 043 761 3151
  • Ms S Zaula – (047) 501 5600
  • Ms N Mtwa – (039) 253 1996
  • Mr S Thambo – (045) 807 5477
  • Ms N Ntlokwana – (046) 622 2104
  • Mr Mbande – (043) 718 8380
  • Mr R Mbali – (051) 633 2633
  • Ms N Mvanyashe – (045) 932 1077
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