The Department of Employment and Labour invites suitably qualified candidates to apply for UI Claims Officer (X141 Posts) in various Labour Centres across the Western Cape.
Application Closing Date: 27 February 2026
- 16:00 (Walk-in applications)
- 23:59 (Online applications)
Location: Western Cape Labour Centres and Satellite Offices, South Africa
The Department intends to promote equity (race, gender and disability) through the filling of these posts in line with the numeric targets contained in the Employment Equity Plan.
Post Details
Post: UI Claims Officer (X141 Posts)
Salary: R269 499 per annum
Post Number: 05/23
Centres and Reference Numbers
The posts are available at the following centres:
- Beaufort West Labour Centre – Ref No: HR4/4/10/637 (X13 Posts)
- Cape Town Labour Centre – Ref No: HR4/4/10/638 (X12 Posts)
- Atlantis Satellite Office – Ref No: HR4/4/10/639 (X5 Posts)
- Athlone Satellite Office – Ref No: HR4/4/10/640 (X11 Posts)
- George Labour Centre – Ref No: HR4/4/10/641 (X10 Posts)
- Knysna Labour Centre – Ref No: HR4/4/10/642 (X12 Posts)
- Plettenberg Bay Satellite Office – Ref No: HR4/4/10/643 (X12 Posts)
- Mitchells Plain Labour Centre – Ref No: HR4/4/10/644 (X9 Posts)
- Nyanga Satellite Office – Ref No: HR4/4/10/645 (X12 Posts)
- Mossel Bay Labour Centre – Ref No: HR4/4/10/646 (X13 Posts)
- Oudtshoorn Labour Centre – Ref No: HR4/4/10/647 (X9 Posts)
- Vredenburg Labour Centre – Ref No: HR4/4/10/648 (X18 Posts)
- Vredendal Satellite Office – Ref No: HR4/4/10/649 (X10 Posts)
Minimum Requirements
Applicants must have:
- Grade 12 / Senior Certificate
- 0–6 months’ experience
Knowledge Requirements
- Unemployment Insurance Act
- Unemployment Insurance Contributions Act
- Public Service Regulations
- Public Service Act
- Batho Pele Principles
- Departmental Policies and Procedures
- Customer Care
Skills Required
- Verbal and written communication
- Listening skills
- Computer literacy
- Customer relations
- Decision-making
Key Duties
Successful candidates will be responsible for:
- Receiving and assessing all UI claims on relevant systems in line with SOPs
- Registering employers and verifying employee declarations
- Executing payments of approved claims within set timeframes
- Attending to enquiries relating to processed claims
- Performing administrative duties within the section
Enquiries
- Beaufort West: Ms V Theron – (023) 285 0981
- George: Mr M Charles – (044) 801 1223
- Knysna / Plettenberg Bay: Ms C Windwaai – (044) 302 6800
- Mitchells Plain / Nyanga: Mr F Creighton – (021) 065 4990
- Mossel Bay: Mr C Minnies – (044) 285 0260
- Oudtshoorn: Ms A Van Wyk – (044) 285 1340
- Vredenburg / Vredendal: Ms J Le Fleur – (022) 065 0815
How to Apply
Applications must be submitted to:
Chief Director: Provincial Operations
PO Box 872, Cape Town, 8000
Or hand delivered to:
Department of Employment and Labour
No. 9 Long Street
Cnr Riebeeck and Long Street
Cape Town
Online Applications (Email by Centre)
- Beaufort West: WCJobs-BEA@LABOUR.gov.za
- Cape Town: WCJobs-CTN@LABOUR.gov.za
- Atlantis: WCJobs-ATL@LABOUR.gov.za
- Athlone: WCJobs-ATH@LABOUR.gov.za
- George: WCJobs-GRG@LABOR.gov.za
- Knysna: WCJobs-KNS@LABOUR.gov.za
- Plettenberg Bay: WCJobs-PLE@LABOUR.gov.za
- Mitchells Plain: WCJobs-MP@LABOUR.gov.za
- Nyanga: WCJobs-NYG@LABOUR.gov.za
- Mossel Bay: WCJobs-MBY@LABOUR.gov.za
- Oudtshoorn: WCJobs-OUD@LABOUR.gov.za
- Vredenburg / Vredendal: WCJobs-VRD@LABOUR.gov.za
- Somerset West: WCJobs-SW@LABOUR.gov.za
For Attention: Sub-directorate: Human Resources Management, Western Cape
👉 Click here to apply for the Department of Employment and Labour UI Claims Officer Posts (X141)
Closing Date
27 February 2026
- 16:00 (Walk-in applications)
- 23:59 (Online applications)
Late applications will not be considered.