Department of Labour is hiring Client Service Officer Posts (X146 posts)

The Department of Employment and Labour invites suitably qualified candidates to apply for Client Service Officer (Post 03/11) vacancies available across various Labour Centres in Gauteng Province.

In line with the Department’s Employment Equity Plan, the appointment will promote representativity based on race, gender, and disability. This is a great opportunity for individuals with strong customer service skills who want to build a career in the public service.


Client Service Officer Vacancies – Overview

  • Post Title: Client Service Officer
  • Post Number: 03/11
  • Number of Posts: 146
  • Salary: R269 499 per annum
  • Closing Date:
    • 13 February 2026 at 16:00 (Walk-in applications)
    • 13 February 2026 at 23:59 (Online applications)

Centres and Reference Numbers (Gauteng)

The vacancies are available at the following Labour Centres:

  • Alberton – Ref: HR4/4/4/01/01 (X8)
  • Benoni – Ref: HR4/4/4/01/02 (X6)
  • Boksburg – Ref: HR4/4/4/01/03 (X5)
  • Brakpan – Ref: HR4/4/4/01/04 (X6)
  • Carletonville – Ref: HR4/4/4/01/05 (X7)
  • Germiston – Ref: HR4/4/4/01/06 (X10)
  • Johannesburg – Ref: HR4/4/4/01/07 (X2)
  • Kempton Park – Ref: HR4/4/4/01/08 (X9)
  • Nigel – Ref: HR4/4/4/01/09 (X6)
  • Roodepoort – Ref: HR4/4/4/01/10 (X6)
  • Sandton – Ref: HR4/4/4/01/11 (X2)
  • Sebokeng – Ref: HR4/4/4/01/12 (X7)
  • Soweto – Ref: HR4/4/4/01/13 (X6)
  • Springs – Ref: HR4/4/4/01/14 (X5)
  • Vanderbijlpark – Ref: HR4/4/4/01/15 (X7)
  • Vereeniging – Ref: HR4/4/4/01/16 (X4)
  • Atteridgeville – Ref: HR4/4/4/01/17 (X5)
  • Bronkhorstspruit – Ref: HR4/4/4/01/18 (X5)
  • Ga-Rankuwa – Ref: HR4/4/4/01/19 (X5)
  • Krugersdorp – Ref: HR4/4/4/01/20 (X8)
  • Mamelodi – Ref: HR4/4/4/01/21 (X6)
  • Pretoria – Ref: HR4/4/4/01/22 (X2)
  • Randfontein – Ref: HR4/4/4/01/23 (X6)
  • Soshanguve – Ref: HR4/4/4/01/24 (X8)
  • Temba – Ref: HR4/4/4/01/25 (X5)

Minimum Requirements

Applicants must have:

  • Matric / Grade 12 / Senior Certificate

Knowledge Required

  • Unemployment Insurance Act and Regulations
  • Unemployment Insurance Contributions Act
  • Public Finance Management Act (PFMA)
  • Protection of Personal Information Act (POPIA)
  • Treasury Regulations
  • Batho Pele Principles
  • UIF policies, procedures, vision, mission and values
  • Customer Care Principles

Skills Required

  • Interviewing skills
  • Verbal and written communication
  • Computer literacy
  • Listening and interpretation skills
  • Conflict and time management
  • Customer relations
  • Analytical and interpersonal skills
  • Telephone etiquette
  • Ability to undergo on-the-job training (UIF operational systems)

Key Duties and Responsibilities

Successful candidates will be responsible for:

  • Providing screening services to clients
  • Processing applications for UIF benefits
  • Registering payment continuation forms
  • Rendering administrative support services

How to Apply

Important Application Instructions

  • Online applications must include only TWO documents combined into ONE PDF:
    • Completed Z83 application form
    • Curriculum Vitae (CV)
  • The job title and reference number must be clearly stated in the email subject line.
  • Failure to comply with these instructions may result in disqualification.

Application Submission

Postal Applications:
Chief Director: Provincial Operations
PO Box 4560
Johannesburg, 2001

Hand Delivery:
47 Empire Road
Parktown, Johannesburg

Email Applications:
📧 Jobs-UIF-GP1@labour.gov.za

NB: Applicants will receive an auto-reply containing a link and/or QR code to update crucial information.


Enquiries

  • Mr PP Godongwana – 082 883 7553
  • Mr N Pillay – 071 471 0542
  • Mr T Nengwekhulu – 060 968 6158

Closing Date Reminder

🗓 13 February 2026

  • 16:00 for walk-in applications
  • 23:59 for online submissions

Late applications will not be considered.


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