Department of Employment and Labour invites South African job seekers to apply for Client Service Officer: UIF vacancies 2026.
Application Closing Date: 27 March 2026 at 16:00 for walk-in applications and 23:59 for online applications
Location: KwaZulu-Natal, South Africa
Reference Number: Post 09/76
The Department of Employment and Labour is recruiting 128 Client Service Officer: UIF posts across various Labour Centres and Satellite Offices in KwaZulu-Natal. This is a good opportunity for candidates with Grade 12 who are looking for an entry-level government job, as no experience is required.
Post Details
Position: Client Service Officer: UIF
Salary: R269 499 per annum
Number of Posts: 128
Centres and Reference Numbers
The posts are available at the following centres:
- Richards Bay Labour Centre – HR4/4/3/01 (X2 Posts)
- Eshowe Satellite Office – HR4/4/3/02 (X12 Posts)
- Empangeni Satellite Office – HR4/4/3/03 (X12 Posts)
- Ixopo Labour Centre – HR4/4/3/04 (X12 Posts)
- Bergville Satellite Office – HR4/4/3/05 (X12 Posts)
- Umzinto / Park Rynie Satellite Office – HR4/4/3/06 (X12 Posts)
- Pinetown Labour Centre – HR4/4/3/07 (X10 Posts)
- Hammarsdale Satellite Office – HR4/4/3/08 (X12 Posts)
- Vryheid Labour Centre – HR4/4/3/09 (X2 Posts)
- Pongola Satellite Office – HR4/4/3/10 (X10 Posts)
- Emadlangeni Satellite Office – HR4/4/3/11 (X12 Posts)
- Stanger Labour Centre – HR4/4/3/12 (X2 Posts)
- Umzimkhulu Satellite Office – HR4/4/3/13 (X12 Posts)
- Bridge City Satellite Office – HR4/4/3/14 (X4 Posts)
- Ladysmith Labour Centre – HR4/4/3/15 (X1 Post)
Minimum Requirements
Applicants must have:
- Grade 12
- No experience required
Applicants should also have knowledge of:
- Unemployment Insurance Act and Regulations
- Unemployment Insurance Contributions Act
- Public Financial Management Act (PFMA)
- Protection of Personal Information Act (POPIA)
- Treasury Regulations
- Batho Pele Principles
- Department of Labour and UIF policies and procedures
- UIF Vision, Mission and Values
- Customer Care Principles
- Departmental policies, procedures and guidelines
Required Skills
Candidates should have the following skills:
- Interviewing skills
- Verbal and written communication
- Listening skills
- Computer literacy
- Interpretation skills
- Conflict management
- Time management
- Customer relations
- Analytical skills
- Interpersonal skills
- Telephone etiquette
- Ability to learn operations systems through on-job training
Duties
Successful candidates will be responsible for:
- Providing screening services
- Processing applications for UIF benefits
- Registering payment continuation forms
- Providing administrative functions
Enquiries
For enquiries, contact the following officials:
- Mr I Ximba – Tel: (035) 760 1614 (Richards Bay / Empangeni / Eshowe)
- Mr P Mtolo – Tel: (033) 212 2768 (Richmond / Ixopo)
- Ms L Radebe – Tel: (036) 307 0898 / 7097 (Ladysmith / Bergville)
- Mr S Biyase – Tel: (039) 688 6900 (Port Shepstone / Umzinto / Park Rynie)
- Mr B Gwala – Tel: (031) 701 7740 (Pinetown / Hammarsdale)
- Mr F Dladla – Tel: (034) 5980 8916 (Vryheid / Pongola)
- Mr S Pillay – Tel: (036) 638 1900 (Newcastle / Emadlangeni)
- Ms S Mkhize – Tel: (032) 551 7300 (Stanger)
- Mr S Ngqoza – Tel: (039) 727 2140 (Kokstad)
- Mr SA Mchunu – Tel: (031) 336 1500 (Durban / Bridge City)
How to Apply
Applicants must submit:
- New Z83 form
- Detailed CV only
For online applications, all attachments must be combined into one PDF document. The subject line of the email must include the correct job title and reference number.
Apply using the correct email address for your preferred centre:
- Richards Bay Labour Centre – Jobs-KZN28@Labour.gov.za
Postal/Hand Delivery: Deputy Director: Richards Bay Labour Centre, Private Bag X20033, Empangeni, 3880 or hand deliver at 11 Lira Rink Road, Richards Bay - Empangeni Satellite Office – Jobs-KZN46@Labour.gov.za
Postal/Hand Delivery: Deputy Director: Richards Bay Labour Centre, Private Bag X20033, Empangeni, 3880 or hand deliver at 11 Lira Rink Road, Richards Bay - Eshowe Satellite Office – Jobs-KZN47@Labour.gov.za
Postal/Hand Delivery: Deputy Director: Richards Bay Labour Centre, Private Bag X20033, Empangeni, 3880 or hand deliver at 11 Lira Rink Road, Richards Bay - Ixopo Labour Centre – Jobs-KZN49@Labour.gov.za
Postal/Hand Delivery: Deputy Director: Richmond Labour Centre, PO Box 852, Richmond, 3780 or hand deliver at 60 Shepstone Street, Richmond - Ladysmith Labour Centre – Jobs-KZN51@Labour.gov.za
Postal/Hand Delivery: Ladysmith Labour Centre, Private Bag X9925, Ladysmith, 3370 or hand deliver at 35 Keate Street, Ladysmith - Bergville Satellite Office – Jobs-KZN52@Labour.gov.za
Postal/Hand Delivery: Ladysmith Labour Centre, Private Bag X9925, Ladysmith, 3370 or hand deliver at 35 Keate Street, Ladysmith - Umzinto / Park Rynie Satellite Office – Jobs-KZN54@Labour.gov.za
Postal/Hand Delivery: Deputy Director: Port Shepstone Labour Centre, P.O Box 379, Port Shepstone, 4240 or hand deliver at 17 Bisset Street, Port Shepstone - Pinetown Labour Centre – Jobs-KZN56@Labour.gov.za
Postal/Hand Delivery: Deputy Director: Pinetown Labour Centre, P.O Box 1025, Pinetown, 3610 or hand deliver at 49 Kings Road, Pinetown - Hammarsdale Satellite Office – Jobs-KZN57@Labour.gov.za
Postal/Hand Delivery: Deputy Director: Pinetown Labour Centre, P.O Box 1025, Pinetown, 3610 or hand deliver at 49 Kings Road, Pinetown - Vryheid Labour Centre – JobsKZN29@Labour.gov.za
Postal/Hand Delivery: Deputy Director: Vryheid Labour Centre, PO Box 430, Vryheid or hand deliver at 99 Landrose Street, Vryheid - Pongola Satellite Office – Jobs-KZN58@Labour.gov.za
Postal/Hand Delivery: Deputy Director: Vryheid Labour Centre, PO Box 430, Vryheid or hand deliver at 99 Landrose Street, Vryheid - Emadlangeni Satellite Office – Jobs-KZN59@Labour.gov.za
Postal/Hand Delivery: Deputy Director: Newcastle Labour Centre, Private Bag X9925, Newcastle, 3370 or hand deliver at 29 Scott Street, Newcastle, 2940 - Stanger Labour Centre – JobsKZN60@Labour.gov.za
Postal/Hand Delivery: Deputy Director: Stanger Labour Centre, PO Box 138, Stanger, 4450 or hand deliver at 12 Cator Street, Stanger - Umzimkhulu Satellite Office – Jobs-KZN15@Labour.gov.za
Postal/Hand Delivery: Deputy Director: Kokstad Labour Centre, PO Box 260, Kokstad, 4700 or hand deliver at 59 Hope Street, Kokstad - Bridge City Satellite Office – Jobs-KZN36@labour.gov.za
Postal/Hand Delivery: Deputy Director: Durban Labour Centre, PO Box 10074, Durban, 4056 or hand deliver at Govt Buildings Masonic Grove, 16 Beach Grove, Durban
Important Notes
The Department of Employment and Labour intends to promote equity through the filling of this post in line with its Employment Equity Plan. Make sure you use the correct reference number, correct job title, and correct email address when submitting your application.