Momentum Health invites South African unemployed youth to apply for the Contact Centre Learnership Programme 2026.
Learnership Application Closing Date: 23 April 2026
Learnership Location: Bellville, Western Cape, South Africa
Learnership Overview
Momentum Health is offering a 12-month learnership programme designed to provide both theoretical training and practical workplace experience in the healthcare and insurance industry.
Upon successful completion, learners will receive an Occupational Certificate: Health Care Benefits Advisor (NQF Level 5, SAQA ID 105030).
Programme Duration
- Start Date: 01 June 2026
- End Date: 31 May 2027
Minimum Requirements
Applicants must meet the following:
- Grade 12 (Matric)
- Mathematics (minimum 40%) or Mathematical Literacy (minimum 60%)
- English and another South African language (minimum 50%)
- Must be a South African citizen
- Must be between 18 and 30 years old
- Must be unemployed
- Must not be studying during the programme
- Must not have completed the same learnership before
- Must live within 30km of Bellville (Parc Du Cap Office)
- Must be able to commute independently
Added Advantage
- Computer literacy
Duties and Responsibilities
Learning & Development
- Attend classroom and workplace training sessions
- Complete assessments and compile a portfolio of evidence
- Maintain logbooks of workplace experience
- Learn company systems, products, and procedures
Client Service
- Assist clients with queries and provide accurate information
- Maintain high service standards
- Build relationships with clients and stakeholders
- Improve turnaround times and service delivery
Teamwork & Growth
- Collaborate with colleagues
- Participate in workplace initiatives
- Support innovation and improvement
- Take ownership of personal development
Financial Awareness
- Support cost-effective processes
- Identify risks and escalate issues
- Contribute to operational efficiency
Skills and Competencies
- Strong communication skills
- Attention to detail
- Problem-solving ability
- Ability to work under pressure
- Customer-focused mindset
- Teamwork and collaboration
Required Documents
Applicants must upload:
- Certified copy of ID (not older than 3 months)
- Certified copy of Matric certificate
- Doctor’s letter (if applying as a person with disability)
Why Apply?
This learnership offers:
- Recognised NQF Level 5 qualification
- Valuable experience in healthcare and insurance
- Practical customer service skills
- Improved career opportunities in medical aid administration
How to Apply
Click here to apply for Momentum Health Contact Centre Learnership 2026
Important Notes
- Only shortlisted candidates will be contacted
- Completion of the programme does not guarantee permanent employment
- People living with disabilities are encouraged to apply