Siemens: IT Internships 2023

Siemens invites South African unemployed graduates to apply for IT Internship Programme 2023.

Internship Location: Midrand, Gauteng, South Africa

Internship Closing Date: On-going / Not specified

Junior IT Professional (Trainee)

This is a twelve (12) months training programme to gain experience as an IT Professional:

What are the responsibilities for the role? (What does the programme involve?)

Under Supervision:

• Review diagnostics and assess the functionality and efficiency of systems
• Implement security measures
• Monitor security certificates and company compliance of requirements
• Anticipate and report the cost of replacing or updating computer items

• End user Support in country
  • Perform infrastructure support
    • On/Off Boarding of users
    • Configuration support
  • Install/uninstall computer and mobile clients
  • Hardware Failure: Diagnose, Support & Coordination
  • Forward for Break fix
• Service Management
  • Ticket handling for local support
• Manage IT Consumables
  • Display, keyboards, mice, headsets, etc.
• Mobile Voice subscription: Management & support
  • Asset management
    • Lifecycle support
    • Inventory control
• Ensure security and privacy of networks and computer systems

Through exposure and training on:

• Customer Service in the engineering environment
• Management Decision-Making 
• Troubleshooting
• Internal tools, equipment and processes improvements

Including development and training on:

• Interpersonal & communication skills 
• Organizational & management skills 
• Online reporting tools and Microsoft Office applications
• Business Learning
• Troubleshooting skills
• Customer service

What do I need to qualify?

• Skilled/ Degree in Information Technology / Computer Engineering
• Understanding of IT Service Management

Your attributes and skills:

• Able to Work in a complex organization cross boarder and able to
• communicate on various levels in the organization
• Intercultural skills
• Team player
• Organized and structured
• Customer oriented
• Proactivity