Vox Telecommunications invites suitably qualified entry-level candidates to apply for the Technical Internship Programme 2026/2027 in Johannesburg.
Internship Application Closing Date: 23 August 2026
Internship Location: Johannesburg, Gauteng, South Africa
Vox Telecommunications Technical Internship Programme 2026/2027
Vox Telecommunications is recruiting Technical Interns to gain practical experience within its technical support and customer service environment.
The internship will run from:
September 2026 to August 2027
Successful candidates will receive on-the-job training while assisting customers with Fibre to the Home (FTTH) technical queries and service requests.
Internship Programme Overview
Organisation: Vox Telecommunications
Position: Technical Intern
Industry: Information Technology and Services
Functional Area: Customer Service / Technical Support
Experience Level: Entry Level
Employment Type: Internship
Location: Johannesburg, Gauteng
Duration: September 2026 – August 2027
Salary: Market-related for interns
Posted: 13 August 2026
Closing Date: 23 August 2026
Application Method: Online
What the Internship Involves
Technical Interns will form part of Vox’s technical support environment and will assist with customer connectivity issues and service requests.
The programme is aimed at helping candidates build practical technical support experience while working within a telecommunications call-centre environment.
Key Responsibilities
Successful interns will be responsible for:
- Participating in on-the-job training.
- Assisting customers with FTTH technical queries.
- Assisting with Fibre to the Home service requests.
- Providing first-line technical support.
- Supporting customers by telephone.
- Providing support through email.
- Working with ticketing systems.
- Diagnosing fibre connectivity problems.
- Troubleshooting technical issues.
- Maintaining accurate customer interaction records.
- Recording resolutions.
- Resolving customer issues efficiently and professionally.
- Following up with customers after resolving problems.
- Following company processes and service standards.
- Keeping technical knowledge up to date.
- Learning about Vox products and support procedures.
Skills and Attributes
Vox is looking for candidates who have:
- Excellent verbal communication skills.
- Excellent written communication skills.
- Computer literacy.
- Ability to work with different computer systems.
- Self-motivation.
- Ability to study and learn independently.
- A positive attitude.
- Strong customer-service orientation.
- Willingness to work from the office.
- Flexibility regarding travel to the office.
Qualification Requirements
The supplied vacancy information does not specify a particular academic qualification or minimum education requirement.
Candidates should therefore review the live Vox application page for any additional qualification requirements before submitting their applications.
What Interns Can Gain
The internship offers successful candidates exposure to:
- Technical call-centre operations.
- Fibre and telecommunications technology.
- FTTH technical support.
- Customer-service systems.
- Troubleshooting.
- Technical ticket management.
- Ongoing learning and development.
- Practical customer-support experience.
Vox also indicates that candidates may gain career development opportunities within its technical environment.
Salary
The remuneration is listed as:
Market-related for interns
The advertisement does not provide a specific monthly stipend or salary amount.
Internship Duration
The programme is scheduled to run from:
September 2026 until August 2027
How to Apply for Vox Telecommunications Technical Internships 2026/2027
Applications must be submitted online through the Vox recruitment portal.
Click here to apply for Vox Telecommunications Technical Internships 2026/2027
Applicants should complete the online application and provide all information and supporting documents requested on the recruitment portal.
Internship Application Closing Date
Applications close on:
23 August 2026
Candidates should submit their applications before the closing date.
Important Application Notes
Applicants should note that:
- The internship is based in Johannesburg.
- The programme runs from September 2026 to August 2027.
- The opportunity is listed at entry level.
- The role focuses on technical support and customer service.
- Interns will gain exposure to FTTH and fibre connectivity support.
- Computer literacy and strong communication skills are important.
- Candidates must be willing to travel to and work from the office.
- The salary is market-related, with no specific amount stated.
- No specific academic qualification is stated in the supplied vacancy information.
- Applications close on 23 August 2026.