Clover invites unemployed South African youth to apply for 10 Learner: Customer Service Centre (CSC) opportunities 2026 in Roodepoort, Gauteng.
Learnership Application Closing Date: 05 November 2026
Learnership Location: Roodepoort, Gauteng, South Africa
Reference Number: CLO261028-2
Number of Positions: 10
Job Type: Temporary
Department: Customer Service Centre
Required Education: Grade 12 / National Certificate
About the Clover Customer Service Centre Learnership
Clover is offering a Call Centre Vacation Work Programme aimed at giving young unemployed applicants practical workplace experience.
Successful candidates will gain exposure to Clover’s Customer Service Centre operations from December 2026 to January 2027.
The programme will provide practical experience in:
- Call centre operations
- Customer service
- Customer query resolution
- Communication
- Problem-solving
- Interpersonal skills
Minimum Requirements
Applicants must:
- Have Grade 12 or an equivalent NQF Level 4 qualification.
- Have completed Matric between 2021 and 2025.
- Have achieved a minimum average of 55% for English.
- Have achieved a minimum average of 55% for Mathematics or Mathematical Literacy.
- Have advanced computer literacy.
- Be currently unemployed.
- Not have participated in a learnership programme before.
Key Competencies
Applicants should demonstrate:
- Proactive and action-orientated behaviour.
- Honesty and consistency.
- High work standards.
- Strong interpersonal skills.
- Commitment and motivation.
- Ability to collaborate with others.
- Customer-service orientation.
- Effective communication.
- Ability to apply numerical principles.
Key Responsibilities
Successful learners will be responsible for a range of customer service and call centre duties.
Customer Service
Duties will include:
- Handling inbound interactions.
- Handling outbound interactions.
- Resolving customer queries.
- Resolving complaints through relevant stakeholders.
- Providing a high level of customer service.
Capturing and Confirming Customer Orders
Learners will assist with:
- Capturing customer orders accurately.
- Capturing orders according to the daily call list.
- Informing customers when accounts are on hold.
- Confirming orders according to standard operating procedures.
- Communicating order-related issues to relevant stakeholders.
Selling Clover and Principal Products
Learners may also be required to:
- Offer new products to customers.
- Promote additional products.
- Explain product features.
- Explain special offers.
Teamwork and Cooperation
Learners will be expected to:
- Assist team members.
- Work towards team targets.
- Share responsibility for completing work.
- Support team values.
- Participate in team meetings.
- Assist with visual management of information.
Who Should Apply?
This opportunity may be suitable for unemployed young people who:
- Recently completed Matric.
- Are interested in customer service.
- Want call centre experience.
- Have good communication skills.
- Are comfortable working with customers.
- Meet the English and Mathematics requirements.
- Have not previously completed a learnership programme.
How to Apply
Applications must be submitted online through the official Clover recruitment portal.
Click here to apply for Clover Customer Service Centre Learnership 2026
Reference Number: CLO261028-2
Applicants should ensure that all personal, academic and contact details are correct before submitting the application.
Important Application Information
Applicants should note that:
- There are 10 positions available.
- The programme will run from December 2026 to January 2027.
- Applicants must be unemployed.
- Matric must have been completed between 2021 and 2025.
- Applicants must not have participated in a learnership programme before.
- Advanced computer literacy is required.
Closing Date
05 November 2026
Applicants are encouraged to apply before the closing date.