If you have Matric and strong communication skills, the Bestmed Client Services Learnership Programme 2026 is a great entry-level opportunity to gain real workplace experience in healthcare administration and customer service.
This 12-month programme is part of the Youth Employment Service (YES) initiative and is designed to help unemployed youth build practical skills, work experience, and a strong CV.
Quick Overview
- Programme: Bestmed Client Services Learnership (YES Initiative)
- Duration: 12 months
- Minimum Qualification: Grade 12 (Matric)
- Experience Required: None
- Sector: Healthcare administration / Call Centre / Customer Service
- Priority Candidates: Persons living with disabilities
What You Will Learn
This learnership combines training + real workplace experience, making it highly valuable for beginners.
Customer Communication Skills
You will learn how to:
- Communicate professionally with clients
- Handle complaints and queries
- Provide accurate information
- Maintain service etiquette
Call Centre Operations
You will gain exposure to:
- Answering inbound calls
- Logging service requests
- Escalating queries
- Meeting response time targets
Healthcare Administration Basics
You will learn about:
- Medical scheme benefits
- Claims support processes
- Membership systems
- Compliance in healthcare communication
Problem-Solving Skills
You will develop:
- Issue resolution techniques
- Communication follow-ups
- Information verification skills
- Decision-making ability
YES Programme Certification
By completing this programme, you gain YES certification, which helps your CV stand out because it shows:
- Workplace readiness
- Professional discipline
- Real work experience
- Employability skills
Minimum Requirements
To apply, you must:
- Have Grade 12 (Matric)
- Be unemployed
- Be willing to learn and grow
- Have good communication skills
No experience is required, making this ideal for beginners.
Who Should Apply?
This programme is perfect for:
- School leavers
- First-time job seekers
- TVET graduates
- Youth interested in office-based work
- Anyone interested in healthcare or customer service careers
Required Documents
Prepare these before applying:
- Certified ID copy
- Certified Matric certificate
- Updated CV
- Proof of disability (if applicable)
- Proof of residence (if required)
- SARS tax number (if available)
How to Apply
Why You Should Apply
This learnership gives you:
- Real workplace experience
- Exposure to the healthcare sector
- Valuable customer service skills
- A strong CV boost through YES certification
- Better chances of future employment