Robben Island Museum invites suitably qualified applicants to apply for 27 temporary vacancies available across its Finance and Visitor Operations departments in Cape Town.
Vacancy Application Closing Date: 18 August 2026 at 16:00
Vacancy Location: Robben Island Museum, Cape Town, Western Cape, South Africa
Robben Island Museum Vacancies 2026
Robben Island Museum has advertised several six-month contract positions in Cape Town.
The available opportunities include:
- 3 Shop Assistants
- 2 Switchboard Operators
- 10 General Tour Guides
- 6 Information Officers
- 6 Bus Drivers
A total of:
27 positions
are available.
All applications were required to be submitted by 18 August 2026 at 16:00.
As of 18 August 2026, this deadline has now passed.
Vacancy Overview
| Position | Posts | Contract | Minimum Qualification |
|---|---|---|---|
| Shop Assistants | 3 | 6 months | Matric |
| Switchboard Operators | 2 | 6 months | Matric |
| General Tour Guides | 10 | 6 months | Relevant Diploma/Degree plus registered Tour Guide status |
| Information Officers | 6 | 6 months | Matric |
| Bus Drivers | 6 | 6 months | Grade 10 |
Shop Assistants – X3 Posts
The Shop Assistant positions are available in the Finance Department.
Successful applicants will assist with stock control, cash handling and the movement of merchandise.
Requirements
Applicants must have:
- Matric.
- At least two years’ experience in retail, customer service, till operation or cashier work.
- Literacy and numeracy skills.
- Ability to speak English and at least two other foreign or local languages.
A Higher Certificate in one of the following will be an added advantage:
- Retail Business Management.
- Retail Management.
- Marketing.
- Sales.
- Business Management.
Main Duties
Duties include:
- Handling stock.
- Loading and offloading cargo.
- Assisting with sales and admissions.
- Reconciling cash receipts daily.
- Monitoring stock budgets.
- Maintaining customer service standards.
- Responding to customer complaints.
- Responding to general enquiries.
- Organising promotions and displays.
- Working as part of a multidisciplinary team.
- Ensuring stock security.
How to Apply for Shop Assistant Vacancies
Applications had to include:
- Detailed CV.
- Contactable referees.
- Copy of ID.
Applications were to be emailed to:
Applicants had to use the subject line:
SHOP ASSISTANTS 08/2026
Switchboard Operators – X2 Posts
The Switchboard Operator positions are available in the Visitor Operations Department and report to the Information Supervisor.
Requirements
Applicants must have:
- Matric.
- At least two years’ experience in switchboard or telephone reception work.
- Computer literacy.
- Fluency in two official languages.
- Strong verbal and written communication skills.
- Active listening skills.
- Interpersonal communication skills.
- Customer-service orientation.
- Attention to detail.
- Problem-solving ability.
- Professional telephone etiquette.
A Higher Certificate in Tourism, Public Relations or Marketing will be an added advantage.
Main Duties
Successful applicants may be responsible for:
- Directing incoming calls.
- Taking and forwarding messages.
- Providing basic information about Robben Island Museum.
- Reporting faulty telephone equipment.
- Updating the online staff directory.
- Monitoring staff telephone usage.
- Receiving and distributing post.
- Receiving, registering and distributing faxes.
- Directing visitors to relevant offices.
How to Apply for Switchboard Operator Vacancies
Applications were to be emailed to:
Applicants had to use the subject line:
SWITCHBOARD OPERATOR 08/2026
General Tour Guides – X10 Posts
Robben Island Museum is recruiting 10 General Tour Guides for six-month contracts.
Requirements
Applicants must have:
- Registration as a Tour Guide with a Western Cape badge.
- Diploma or Degree in Tourism, History, Social Science or a related qualification.
- At least two years’ relevant experience.
- Fluency in English and one other official language.
- Understanding of South African and world political history and current affairs.
- Knowledge of environmental heritage and tourism.
A Bachelor’s Degree will be an added advantage.
Fluency in a foreign language will also be advantageous.
Main Duties
Tour Guides may be responsible for:
- Analysing tour rosters.
- Checking vehicle and guide arrangements.
- Receiving tourists at the harbour.
- Assessing visitor needs.
- Assisting visitors requiring wheelchairs or prams.
- Explaining tour structures and regulations.
- Conducting tours around Robben Island.
- Presenting information on history, marine life, buildings, geography and the natural environment.
- Managing tour stops.
- Conducting research.
- Participating in meetings, training and forums.
- Updating tour content.
- Performing general administrative duties.
How to Apply for General Tour Guide Vacancies
Applications were to be emailed to:
Applicants had to use the subject line:
GENERAL TOUR GUIDES 08/2026
Information Officers – X6 Posts
The Information Officer positions are available within the Visitor Operations Department.
Successful applicants will assist visitors and provide information and services relating to Robben Island Museum.
Requirements
Applicants must have:
- Matric.
- At least two years’ customer service-related experience.
- Computer literacy.
- Fluency in two official languages.
- Customer-service orientation.
- Attention to detail.
- Problem-solving ability.
The following will be added advantages:
- Higher Certificate in Tourism.
- Higher Certificate in Public Relations.
- Higher Certificate in Marketing.
- Customer Service Certificate.
Main Duties
Successful applicants may be responsible for:
- Welcoming visitors and tourists.
- Responding to telephone and email enquiries.
- Providing information about tourism services and products.
- Assisting school groups.
- Assisting visitors with exhibition technology.
- Managing lost-and-found property.
- Making boarding and departure announcements.
- Updating electronic information boards.
- Assisting visitors with special needs.
- Assisting sea-sick visitors.
- Reporting maintenance and security issues.
- Distributing visitor surveys.
- Providing conference-facility information.
- Checking and validating visitor tickets.
- Assisting with ferry boarding.
- Monitoring passenger numbers.
How to Apply for Information Officer Vacancies
Applications were to be emailed to:
Applicants had to use the subject line:
INFORMATION OFFICERS 08/2026
Bus Drivers – X6 Posts
Robben Island Museum is also recruiting six Bus Drivers on six-month contracts.
The successful candidates will transport visitors and residents around Robben Island and must be able to work shifts and sleep over on the Island when required.
Requirements
Applicants must have:
- Grade 10.
- At least three years’ verifiable driving experience on light and heavy vehicles.
- Knowledge of road safety rules and regulations.
- Valid unendorsed Code 14 driver’s licence.
- Valid Professional Driving Permit.
- Good driving record.
- No drunken-driving record.
Matric will be an added advantage.
Main Duties
Bus Drivers may be required to:
- Transport visitors along planned routes.
- Operate buses according to scheduled times.
- Maintain passenger comfort.
- Drive safely and comply with road-traffic legislation.
- Assist with safe passenger loading and unloading.
- Conduct daily vehicle inspections.
- Check fuel, oil, water and mechanical condition.
- Maintain operational records.
- Report vehicle defects.
- Follow maintenance schedules.
- Report delays and accidents.
- Complete logbooks.
- Assist elderly passengers and persons with disabilities.
- Use wheelchair ramps when required.
How to Apply for Bus Driver Vacancies
Applications were to be emailed to:
Applicants had to use the subject line:
BUS DRIVERS 08/2026
Required Application Documents
Across the advertised positions, applicants were required to submit:
- Detailed CV.
- Contactable referees.
- Copy of ID.
Applicants also had to use the correct subject line for the position they were applying for.
Vacancy Application Closing Date
Applications closed on:
18 August 2026 at 16:00
The closing time has passed, so these vacancies should now be treated as closed unless Robben Island Museum officially extends or re-advertises them.
Employment Equity
Preference will be given to suitably qualified applicants in line with the Robben Island Museum Employment Equity Plan.
Important Application Notes
- All advertised positions are six-month contracts.
- A total of 27 posts were advertised.
- Salary information was not specified in the supplied advert.
- Applicants who do not receive feedback within 30 days should consider their applications unsuccessful.
- Robben Island Museum notes that job naming conventions, grading and related salary levels may change as a result of its organisational design process.
- Applications closed on 18 August 2026 at 16:00.