Tracker Connect invites unemployed South African youth to apply for the Control Centre Learnerships 2026 / 2027 in Gauteng.
Learnership Application Closing Date: 11 November 2026
Learnership Location: Gauteng, South Africa
About the Tracker Control Centre Learnerships
Tracker Connect is offering a development opportunity for unemployed South African youth who are interested in customer service, communication and professional growth.
Successful candidates will be placed within Tracker’s Customer Experience and 24-Hour Critical Services Control Centres, where they will gain practical workplace exposure in customer engagement, business systems, sales support and problem-solving.
The programme is designed to help participants build skills and workplace experience that may improve their future employability.
What You Will Learn
Participants will gain exposure to areas such as:
- Providing effective first-contact customer service.
- Resolving customer queries.
- Capturing and updating customer information.
- Handling electronic communication.
- Delivering excellent customer service.
- Learning about Tracker products and services.
- Learning how Tracker business systems operate.
- Upselling and cross-selling products and services.
- Understanding invoices and account adjustments.
- Understanding advance payments.
- Working with credit notes.
- Understanding payment allocations.
- Supporting data integrity initiatives.
- Contracting and scheduling.
- Developing customer relationship management skills.
- Improving problem-solving abilities.
Minimum Requirements
Applicants must:
- Have Grade 12 / Matric.
- Have at least Level 4 English.
- Have passed Mathematics or Mathematical Literacy.
- Be South African citizens.
- Have a valid South African ID.
- Be between 18 and 35 years old.
- Have no criminal record.
- Be currently unemployed.
- Not be studying full-time.
- Have no previous formal work experience.
- Have basic computer literacy.
Skills and Competencies
Tracker is looking for candidates who demonstrate:
- Passion for customer service.
- Professional and positive attitude.
- Good communication skills.
- Good interpersonal skills.
- Customer focus.
- Attention to detail.
- Willingness to learn.
- Adaptability.
- Resilience.
- Problem-solving ability.
- Teamwork and collaboration.
- Ability to work in a fast-paced environment.
- Ability to work across multiple functions.
Who Should Apply?
This opportunity is suitable for young South Africans who have completed Matric and want to gain practical workplace experience within a professional customer service and control centre environment.
Applicants who are interested in customer service, communication, administration and business operations may find the programme particularly relevant.
How to Apply
Applications must be submitted online through the official Tracker careers portal.
Click here to apply for Tracker Control Centre Learnerships 2026 / 2027
Applicants should ensure that their personal details, qualification information and contact details are correct before submitting their application.
Important Application Information
Applicants should ensure that they:
- Meet the age requirement.
- Are currently unemployed.
- Are not studying full-time.
- Have completed Grade 12.
- Meet the English and Mathematics or Mathematical Literacy requirements.
- Have basic computer skills.
- Have no criminal record.
Closing Date
11 November 2026
Applicants are encouraged to apply before the closing date.