The Social Relief of Distress (SRD) grant, commonly known as the R370 grant, has played a vital role in supporting unemployed and financially vulnerable South Africans. But while millions have benefited, many others have faced application rejections — often without clear explanations.
If your SRD grant application for June 2025 was declined, understanding the reasons for rejection and the appeals process can improve your chances of success in the future.
Common Reasons Why SRD Grant Applications Are Rejected
According to the South African Social Security Agency (Sassa), most rejections occur when applicants fail to meet the grant’s eligibility requirements. Here are the most common reasons:
- You are employed and earning income.
- Your personal details don’t match Department of Home Affairs records.
- You already receive another social grant (excluding the child support grant).
- You receive NSFAS funding.
- You are a UIF (Unemployment Insurance Fund) beneficiary.
- You work for a government department or entity.
- You are over the age of 60.
- You are incorrectly listed as deceased.
- Your bank account balance exceeds R624 during the month under review.
Important: If your application is rejected, do not reapply immediately. The system will detect it as a duplicate and automatically reject the new application.
What to Do If Your SRD Grant Application Was Rejected
If you believe the rejection was an error, you can submit an appeal. The Independent Tribunal for Social Assistance Appeals (ITSAA) is responsible for reviewing appeals independently and fairly.
Step-by-Step Guide: How to Appeal Your R370 Sassa Grant Rejection
Follow these instructions to appeal your declined application:
- Go to the ITSAA website: https://srd.sassa.gov.za/appeals
- Enter your South African ID number.
- Provide the cell phone number used in your original SRD application.
- Click “Send Pin” and wait for an SMS with a verification code.
- Enter the one-time pin and click “Submit”.
- Choose the month you want to appeal.
- Select the reason for your appeal from the provided list.
- Click “Submit” to complete your appeal.
How to Track Your SRD Grant Appeal Status for June 2025
Once you’ve submitted your appeal, you can track its progress:
- Visit the Sassa Appeals Website.
- Enter your ID number and registered mobile number.
- Click on “Track Appeal” to check your status.
The Independent Tribunal aims to resolve appeals within 60–90 days. If your appeal is successful, Sassa will notify you via SMS and process your payment.
What If Your Appeal Is Still Unsuccessful?
If your appeal is rejected and you still believe the decision is incorrect, you have the right to request a judicial review through the High Court within 180 days of receiving the outcome.