Bidvest Insurance invites qualified South African individuals to apply for the Learnership Programme 2025.
Learnership Application Closing Date: Not specified (apply as soon as possible)
Learnership Location: Durban, KwaZulu-Natal, South Africa
About Bidvest Insurance
- Purpose: Protecting South Africans against financial losses and unforeseen events.
- Operations: Offers niche value-added products through:
- Direct Channel – Call centres.
- Affinity Channel – Distribution network partnerships.
- Values: Guided by the “BE’VOLUTION,” focusing on people, partnerships, and positive impact.
- Career Growth: As part of the Bidvest Group, one of South Africa’s largest services, trading, and distribution companies, career development opportunities are vast.
Position Overview
The Learnership Programme focuses on Value Added Product Claims, where participants will learn to assess and process claims accurately while delivering excellent customer service.
Key Responsibilities
- Customer Service
- Handle telephonic and email queries professionally.
- Ensure customer experience excellence and embed Treating Customers Fairly (TCF).
- Claims Processing
- Capture and validate claim details.
- Verify policy status and payments.
- Attach required supporting documents to the system.
- Process payments and refunds as needed.
- Query Management
- Resolve queries from policyholders, suppliers, and stakeholders.
- System Updates
- Record all interactions on the claims system.
- Update client policy information.
- Correspondence
- Communicate claim outcomes and future requirements to clients.
Minimum Qualifications
- Matric (Grade 12) – required.
- Computer literacy – essential.
Knowledge and Skills
- Strong customer service and administrative experience.
- Excellent communication and interpersonal skills.
- Ability to work in a professional, fast-paced environment.
How to Apply
Interested candidates should send their applications to:
📧 Email: jobs@bidvestinsurance.co.za
👉 Click here to apply for the Bidvest Insurance Learnership Programme 2025
Note: Preference will be given to PDI (Previously Disadvantaged Individuals) candidates in line with Employment Equity goals. If you do not receive feedback within 2 weeks, please consider your application unsuccessful.
Why Join Bidvest Insurance?
- Career Growth: Opportunities to advance within a leading group.
- Hands-on Training: Practical exposure in insurance and claims.
- Dynamic Team: Be part of an innovative and customer-focused environment.
- Industry Experience: Build a strong foundation for future opportunities in financial services.