Afrox is offering opportunities for Contact Centre Learnership Programme 2018 / 2019. The learnerships will be for the period of 12 months.
Learnership Application Closing Date: 13 February 2018.
Learnership Location: Gauteng
Learnership Provider: Afrox
A Contact Centre learnership programme has been launched for Afrox. Please apply if you meet the criteria in this advert.
Minimum Requirements…
Grade 12 / Matric qualification with a minimum of Diploma entrance.
English and Mathematics (Accounting could be an advantage).
Must have good communication skills (verbal and written) to ensure professional customer communication.
Computer literacy essential.
English and Mathematics (Accounting could be an advantage).
Must have good communication skills (verbal and written) to ensure professional customer communication.
Computer literacy essential.
Job Specification…
To promote the development of competencies that are required in Afrox NCSC.
To produce knowledgeable and skilled Customer Support Advisors who will contribute to efficiencies within NCSC.
To afford learners the opportunity to understand and acquaint themselves with the principles of customer support within Afrox NCSC.
To provide for career growth within Afrox National Customer Support Centre environment.
To produce knowledgeable and skilled Customer Support Advisors who will contribute to efficiencies within NCSC.
To afford learners the opportunity to understand and acquaint themselves with the principles of customer support within Afrox NCSC.
To provide for career growth within Afrox National Customer Support Centre environment.
Learners will sign a 12 month-tripartite contract (Afrox , CHIETA SETA and Learner).
Learners will participate in 12 months of on-the-job training, inclusive of theoretical classroom learning style
and practical learning in the working environment.
Learners must attend and complete all required theoretical and practical components of the learnership.
The exit qualification will be a National Certificate: Contact Centre Support NQF Level 2.
Learners will participate in 12 months of on-the-job training, inclusive of theoretical classroom learning style
and practical learning in the working environment.
Learners must attend and complete all required theoretical and practical components of the learnership.
The exit qualification will be a National Certificate: Contact Centre Support NQF Level 2.
How to apply
